Claims Policy And Procedure

Our Claims Policy And Procedure

We promise to pay legitimate claims, which has all requisite documents attached to the claim forms in a day or between two to five days, depending on the nature of the claim.

To make a claim, kindly write to us, send us an email or call us. Alternatively, you may download the appropriate claim form from the “downloads” section of this website, fill it, sign it, scan it and send it to us with all appropriate documentations to claims@glicogeneral.com or customerservices@glicogroup.com.

Below are guidelines on making motor and non-motor claims:

Fire and Allied Perils Policy

Did you know that sections 183 and 184 of the Insurance Act 724, make it compulsory for all private buildings under construction or completed and used for commercial purposes to obtain Fire insurance?

Our Fire and Allied Perils policy has been designed to cover losses or damages to your property resulting from Fire, Explosion [specifically of gas used for domestic purposes] and Lightning. It also covers loss or damage arising from such perils as Impact, [usually by vehicles or animals], riot & strike, bursting or overflowing of water tanks, apparatus or pipes, flood, earthquake, hurricane, tornado, windstorm, cyclone, aircraft or any other aerial device.

Your legal liabilities as owner of the premises in respect of loss of or damage to property, bodily injury or death suffered by third parties are also covered up to a limit of GHC20,000.

Such properties as office equipment, stocks, raw materials, furniture and fittings, plants and other equipment may also be covered.

With the GLICO General Fire and Allied Perils Policy, you would not only become compliant with the legal requirements but have peace of mind; rest assured that your property is secure.